11 January 2013

Stress-Free Meet and Greet Parking at Heathrow

If you've booked Stress Free Meet and Greet parking at Heathrow Airport be aware that the company does not operate between the hours of midnight and 4:30am.

Stress Free's vehicle drop-off and return procedures are detailed below:

Vehicle drop-off: 

Customers should call Stress-Free on 07901 332993 about half an hour before they expect to arrive at the airport.

Because of airport security, vehicles Cars can only wait for a maximum of 10 minutes in the drop-off area at terminals 1, 3 and 4.

At terminals 1, 3 and 4, a chauffeur will meet customers on the departures forecourt, in the furthest lane from the terminal.

At terminal 5, customers should drive up the ramp towards departures, then turn right signed short stay and passenger pick-up. They should then drive under the barrier, keeping left and follow the signs for fast track. Take a ticket at the entrance barrier, then follow the arrows on the road to row L.

Stress Free chauffeurs carry photo ID and will check customers' cars for damage and confirm the return flight details.

Car keys should be given to the chauffeur and then customers are free to walk to check-in while their car is parked for them.

At terminal 5, in addition to the car keys, customers must hand over their short stay car park ticket so that the chauffeur can exit the car park.

Vehicle return: 

Customers should call or text Stress Free Parking when they have collected their luggage.

A chauffeur will meet customers as follows:

Terminal 1: on the ground floor of the Short Stay car park, in the bays in row D marked off-airport meet and greet

Terminal 3: on the top floor, level 5, of the Short Stay car park, in the bays outside the lift

Terminal 4: on the ground floor of the Short Stay car park, in the far right corner (come out of arrivals and cross both zebra crossings)

Terminal 5: on level 4 of the Short Stay car park, between rows L and M The pick-up point is signposted in each case. The chauffeur will need to take a ticket at the car park entry barrier, giving him or her a maximum 15 minutes in the car park - so it's important that customers only contact Stress-Free when they are ready to collect their car.

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