Heathrow Long Stay car parking information

Customers who have booked Long Stay car parking at Heathrow Airport terminals 1 and 3 should be aware that the transfer bus now picks up from bus stop 2 at Terminal 1 and bus stop 17 at Terminal 3.

Procedures for arrival and departure:


Arrival:

• Customers should make sure they give the correct car registration details at the time of booking s the car park has automatic number plate recognition (ANPR)
• Take a ticket at the barrier, which will lift automatically, this ticket should be retained
• There will be signs telling you which zone to park in – don’t forget which zone you're parked in, and which is the nearest bus stop
• Then wait at the bus stop for the transfer bus.

Return:

• Go to bus stop 2 at terminal 1, or bus stop 17 at terminal 3, to catch the shuttle bus back to the car park.
• At the exit barrier, put your ticket into the slot, your number plate will be read and the barrier will lift automatically
• If your ticket doesn't have your booking reference on, but says 'cashier' instead, customers will need to take it to the customer services office by the exit first so they can validate it for you.